At EverydaySignature, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we have a straightforward return and refund policy to ensure a hassle-free experience.
1. Return Period
You have 30 days from the date of delivery to initiate a return for any eligible item. To qualify for a return, items must be unworn, unused, and in their original packaging with all tags attached.
2. Items Eligible for Return
The following items are eligible for return:
- Clothing and accessories that are unworn and have original tags.
- Lifestyle products that are unopened and in original packaging.
Exceptions: The following items cannot be returned:
- Discounted items marked as final sale.
- Personalized or custom-made products.
- Beauty products that have been opened or used.
3. How to Initiate a Return
To return an item, please follow these steps:
1. Contact our customer service team at info@everydaysignature.com with your order number and details about the item you wish to return.
2. We will provide you with a return shipping label.
3. Pack the item securely in its original packaging, including all tags and accessories.
4. Ship the package back to us using the provided label.
4. Refund Process
Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, you will receive a refund to your original payment method within 5-10 business days.
Store Credit Option: If you prefer, you can opt for store credit instead of a cash refund. This credit can be used for future purchases on our website.
5. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect. In such cases, we will cover the shipping expenses.
6. Exchanges
If you would like to exchange an item for a different size or color, please follow the same process as outlined above for returns. Once we receive your returned item, we can process your exchange based on availability.
7. Contact Us
For any questions regarding our Return and Refund Policy or assistance with your return, please reach out to our customer service team at info@everydaysignature.com. We are here to help!
Thank you for shopping at EverydaySignature! We appreciate your business and strive to provide you with the best possible shopping experience.
EverydaySignature
